Orbi Satellite Not Connecting: Reasons & Solutions

There are more than two networking devices in the Orbi mesh system; one is router and others are satellites. But you can face problems sometime and are Orbi Satellite not connecting, Orbi pink light, red light or router and satellites not working. Let’s read the reasons and learn solutions to fix the mentioned issues.

Reasons:

• The first reason why you are facing the problem is satellites can be placed far from the router and can’t connect.
• The other causing factor is satellites and router aren’t configured and not working according to the area or user.
• Electromagnetic waves can interrupt the network and internet signals also can be a reason of the issue.
• If you have connected with the Ethernet cable, then the chances are strong the cables are damaged and not working.
• When you are seeing the Orbi purple light on the satellite, then it means the sync in not established, which makes the issue confirm.

So, these were the reasons why you are facing the Orbi satellites not connecting to the router network. Now, have a look how to solve the mentioned issue.

Solutions:

Check Cables Connected to Devices

Ethernet backhaul connection if used to connect the satellites to the router, then you must make sure that cables are good or not. Ensure there is no damage or cut and working fine, if you find any cut found, and then replace the cable right away.

Use Orbi App to Find Reason and Fix

The Orbi app provides so many features and one of them is Orbi scan. You just have to access the Orbi app in your phone using username and password. Go in to the Settings > tap on the Orbi SCAN. You need to wait for 2-3 minutes, and then you will get all issues on the screen.

Place Satellites Close to Orbi Router

The satellite to router distance can be further then the router’s reach, so you must make the satellite location change. Choose the nearest spot to the router. Then re-sync the satellites to the router via Sync button. You explore how to sync Orbi satellite from here.

Reboot Orbi Mesh System

Make a restart to the whole mesh system with the help of using such ways or methods given below;

• Plug out the device from the wall socket and plug it in again to restart the device.
• The other way to restart the device is to press the power button for two times.

Reset Satellites If Not Connected

As last option, you can reset the satellites by following some of the instructions given below;

• Find the reset button on the device.
• Press and hold it for 7 seconds.
• Release it to start the reset process

After that, you must use the orbilogin interface to re-configure the Orbi mesh system.

The Conclusion

Here, you have read about the reasons why your Orbi satellite not connecting to the router. We have also provided simple to apply solutions.